1. Information We Collect
We collect information to provide you with a better experience while using our services. The types of information we collect include:
Personal Information: When you fill out forms or interact with the Site, you may provide personal details such as:
Name, Email address, and Phone number
Cookies and Tracking Technologies: We may use cookies, web beacons, and similar tracking technologies to enhance your experience. These help us understand user behavior, preferences, and improve our services. You can manage cookies through your browser settings.
2. How We Use Your Information
We use the information we collect for the following purposes:
Provide Services: To offer trucking services, process orders, provide quotes, and facilitate customer support.
Improve User Experience: To analyze usage patterns, improve the Site, and enhance user experience.
Communication: To send updates, promotions, and important information regarding our services.
Legal Compliance: To comply with applicable laws and regulations or to respond to legal requests.
3. SMS Terms & Conditions
The information obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
4. Your Rights and Choices
As a user, you have the following rights concerning your personal data:
Access: You can request to view the personal information we have collected about you.
Correction: You can update or correct inaccurate or incomplete information.
Deletion: You can request the deletion of your personal data, subject to legal or contractual obligations.
Opt-Out: You can opt out of receiving marketing communications from us by clicking the "unsubscribe" link in our emails or contacting us directly.
Cookies Management: You can manage or disable cookies through your browser settings.
If you wish to exercise any of these rights or have any questions about how we handle your data, please contact us at safety@unitedlanellc.com
5. Children’s Privacy
Our services are not intended for children under the age of 13, and we do not knowingly collect or solicit personal information from children. If we learn that we have collected personal information from a child under 13, we will take steps to delete that information as quickly as possible.
6. Third-Party Links
Our Site may contain links to external websites that are not operated by us. We are not responsible for the content, privacy practices, or policies of these third-party sites. We encourage you to review the privacy policies of any external sites you visit.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Effective Date." We encourage you to periodically review this policy to stay informed about how we are protecting your information.
8. Contact Us
If you have any questions about this Privacy Policy, the data we collect, or how we use your information, please contact us at: safety@unitedlanellc.com
9. SMS Terms & Conditions
SMS Consent Communication:
The phone numbers collected during the SMS consent process will not be shared with third parties for marketing purposes.
Types of SMS Communications:
If you have consented to receive conversational text messages from UNITED LANE LLC, you may receive conversational SMS messages related to the following:
Conversations (external): follow-up messages, updates related to transportation services, messages from brokers.
Message Frequency:
Message frequency may vary depending on the type of communication and your engagement. You might receive a 5 - 10 messages a day regarding your request
Potential Fees for SMS Messaging:
Please note that standard message and data rates may apply, depending on your carrier’s pricing plan. These fees may differ if the message is sent domestically or internationally.
Opt-In Method:
You may opt in to receive conversational SMS messages from UNITED LANE LLC in the following way:
By submitting a website form at https://form.jotform.com/243344477274058
Opt-Out Method:
You can opt out of receiving SMS messages at any time. To do so, simply reply "STOP" to any SMS you receive. Alternatively, you can contact us directly to request removal from our messaging list.
Help:
If you are experiencing any issues, you can reply with the keyword HELP. Or, you can get help directly from us at (234) 226-5821
Additional Options:
If you do not wish to receive SMS messages, you can choose not to check the SMS consent box on our forms.
Standard Messaging Disclosures:
Message and data rates may apply.
You can opt-out at any time by texting "STOP."
For assistance, reply with the word "HELP"
Visit our privacy policy and terms and conditions at https://unitedlanellc.com/privacy-and-terms
Messaging frequency may vary.
